Last Updated: May 2026
The Brain Song is a fully digital audio program. Nothing is physically shipped to you. This Shipping & Delivery Policy explains exactly how delivery works, what to expect, and what to do if you don’t receive your order on time.
How Delivery Works
Once your order is complete and payment is confirmed through ClickBank:
- You’ll receive an order confirmation email from ClickBank with your receipt.
- You’ll receive a separate email from The Brain Song with download links for the audio program and all three bonuses.
- You can download once and play on any device.
What You’ll Receive In Your Email
- The Brain Song 17-minute audio track (MP3 format, plays on any device)
- Bonus #1: 1-Minute Memory Saver (PDF guide)
- Bonus #2: 15 Delicious Memory Smoothies (PDF recipe collection)
- Bonus #3: 5 Key Habits for Stronger Memory (PDF infographic)
Delivery Time
Standard delivery: within minutes of completing your order. Most customers receive their files within 5 minutes. If anything is delayed, the absolute outside window is 24 hours. There is no shipping fee, no expedited option needed — everything is instant digital delivery.
If You Haven’t Received Your Order
- Check your spam/junk folder first. Email providers occasionally route us there.
- Check your promotions or other inbox tabs (Gmail especially).
- Confirm the email address you provided at checkout was spelled correctly. A typo is the #1 cause of missed deliveries.
- If none of the above resolve it, email support@the-brain-song.co with your order details and we’ll resend immediately.
Refund Policy — 90-Day Money-Back Guarantee
Every Brain Song order is backed by a full 90-day money-back guarantee. If you’re not satisfied with the program for any reason within 90 days of your original order date, we’ll process a complete refund.
How To Request A Refund
- Email support@the-brain-song.co within 90 days of your original order.
- Include the email address you used at checkout and your ClickBank receipt number (or order date).
- You don’t need to provide a reason — we honor the guarantee without interrogation.
- We’ll process your refund within 1–5 business days.
How Long Refunds Take
- Credit/debit card refunds: typically 3–5 business days, depending on your bank
- PayPal refunds: usually 1–2 business days
- Some banks take up to 10 business days to post the refund
What Is NOT Eligible
- Refund requests submitted more than 90 days after the original order date
- Requests for products not purchased from the-brain-song.co (counterfeit copies sold elsewhere are not our products)
- Chargebacks initiated without first contacting our support team
International Orders
Because The Brain Song is fully digital, our program is available worldwide. Delivery times, prices and refund processes are the same regardless of your country. Pricing is shown in U.S. dollars; your bank will convert to your local currency at the time of purchase.
Lost Or Corrupted Files
Once delivered, your Brain Song files are yours. We recommend saving them in at least two places (e.g., your email plus a cloud drive). If you lose access within 30 days of delivery, email us with proof of purchase and we’ll resend at no charge.
Contact
For all delivery, refund or order questions: support@the-brain-song.co.