Customer support hours: 7 days a week, 24-hour response time. Most inquiries are answered within a few hours.
We’re a small, dedicated team and we take customer support seriously. Whether you have a question before ordering, need help accessing your audio file, want to request a refund, or just want to share feedback, we’re here.
The fastest way to reach us is by email:
We respond to all emails within 24 hours, usually much faster. Please include the email address you used to place your order so we can find your details quickly.
Brain Song downloads are delivered to your email immediately after purchase. If it’s been more than 30 minutes, please check your spam/junk folder first. If it’s still missing, email us with your order details and we’ll resend immediately.
Every order is backed by our 90-day money-back guarantee. Email us within 90 days of your order — you don’t need to provide a reason. See full refund process.
The Brain Song is delivered as a standard MP3 audio file, playable on any phone, tablet, laptop or desktop computer. The bonuses are delivered as PDF files.
Your purchase is licensed for personal household use. You’re welcome to share with your immediate family members for personal listening. Commercial use, redistribution or resale is not permitted — see our Terms & Conditions.
The Brain Song is a wellness audio program, so we don’t provide:
See our disclaimer for more.
The Brain Song is operated as an independent wellness audio program. Order processing and customer payments are handled exclusively through ClickBank, the retailer of record. For receipts, refunds and billing inquiries, you may also contact ClickBank support directly at support.clickbank.com.
All correspondence is handled digitally. We don’t maintain a public mailing address for customer inquiries — email is faster, more reliable and allows us to look up your order details immediately.